Effective Date: July 13, 2026
Welcome to Nigeriawide.com, the premier digital business directory and media platform connecting local brands, small businesses, and corporate enterprises with nationwide consumers. Whether you are a local vendor looking to get your first 100 customers, an established corporate brand launching a nationwide campaign, or an event organizer driving ticket sales, Nigeriawide provides the targeted reach, search visibility, and marketing infrastructure you need to win the Nigerian market.
To ensure a safe, high-trust, and reliable environment for everyone, we are deeply committed to protecting your personal data under the Nigeria Data Protection Regulation (NDPR). This Privacy Policy outlines how we collect, secure, and utilize your information. By browsing our website, you agree to our platform-wide Terms & Conditions. If you are an advertiser or vendor gathering customer leads through our directory tools, you must also strictly abide by the data management clauses in our Advertising Policy.
1. Data We Collect
We collect various types of information to provide and improve our services to you.
A. Information You Provide Directly
We collect information that you voluntarily provide to us when you:
- Create an Account: Such as your name, email address, phone number, and account password.
- Create a Profile or Listing: Including your business name, address, contact details, descriptions, photos, social media links, and other business-related information.
- Submit User-Generated Content: Like reviews, comments, ratings, event details, articles, or other community contributions.
- Contact Customer Support: When you send us inquiries, feedback, or report operational issues via email or WhatsApp (+234 806 501 1968).
- Subscribe to Newsletters or Marketing Communications: Your email address and contact preferences.
- Make Payments (for paid services like advertising): While we don’t store full payment card details, we may collect billing information (e.g., billing address) and transaction details. Payment processing is handled by secure third-party payment gateways (Paystack and Flutterwave).
B. Information Collected Automatically (Usage Data)
When you access or use our Platform, we automatically collect certain information about your device and activity:
- Device and Browser Information: Your IP address, device type, operating system, browser type and version, language settings, and unique device identifiers.
- Usage Data: Details of your interactions with our Platform, including the pages you view, the time spent on pages, search queries, clicks, referring/exit pages, and the dates and times of your visits.
- Location Data: We may collect approximate location information (like IP address-based location) or, if you permit, precise geolocation data from your device for features like local search or relevant state/city content display.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities.
C. Information from Third Parties
We may receive information about you from third parties, such as:
- Social Media Platforms: If you choose to log in or register using an integrated social media account.
- Publicly Available Sources: Data from publicly accessible registers or online directories for baseline business listings.
- Partners: Data from analytics providers, advertisers, or other business partners, subject to their individual privacy policies.
2. How We Use Your Data
We use your personal data for various purposes, based on legal grounds as required by the NDPR:
- To Provide and Maintain Services (Contractual/Legitimate Interest): To operate, maintain, and improve the Platform’s features; create and manage your account; process and display listings or user reviews; provide support; and process subscription transactions.
- For Communication (Contractual/Legitimate Interest/Consent): To send you service-related announcements, updates, administrative messages, and promotional communications where you have consented (with available opt-out options).
- For Analytics and Improvement (Legitimate Interest): To identify trends, understand how users interact with our Platform, perform research, and develop new directory features.
- For Security and Fraud Prevention (Legitimate Interest/Legal Obligation): To protect the security and integrity of our systems, detect and prevent fraudulent activities, and enforce our Terms & Conditions.
- For Advertising and Personalization (Legitimate Interest/Consent): To display relevant Banner Advertisements based on your location and behavior, measure ad effectiveness, and personalize your overall platform experience.
- For Legal Compliance (Legal Obligation): To comply with applicable laws, regulations, legal processes, or government/regulatory requests (such as NAFDAC, CBN, or the FCCPC).
3. How We Share Your Data
We may share your personal data with third parties under the following specific circumstances:
- With Service Providers: We engage trusted third-party service providers to perform hosting, data analysis, payment processing, customer support, marketing, and IT services. These providers are contractually bound to protect your data and only use it for the authorized purposes disclosed to them.
- With Other Users/Public (Explicitly Public Information): Information you explicitly make public (e.g., your public business listings, category photos, reviews, comments, and public profile parameters) will be visible to other users and the general public. Note: Contact fields and maps remain blurred on the free tier to protect your listing data from unauthorized automated scrapers.
- With Advertisers and Partners: We may share aggregated or anonymized data (which cannot be used to identify you personally) with advertisers, business partners, or other third parties for marketing, analytics, and promotional purposes. We do not share your directly identifiable personal information with advertisers without your explicit consent.
- For Legal Reasons: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights, prevent wrongdoing, or protect against legal liability.
- Business Transfers: In the event of a merger, acquisition, asset sale, or other corporate restructuring involving Mediawide Limited (operating Nigeriawide.com), your personal data may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Platform of any such change in ownership or control of your personal data.
4. Your Data Protection Rights (NDPR Compliance)
Under the Nigeria Data Protection Regulation (NDPR), the Nigeria Data Protection Act (NDPA), and other applicable data laws, you have certain structural rights regarding your personal data:
- Right to Be Informed: You have the right to be informed about the collection and use of your personal data, which this Privacy Policy aims to provide.
- Right of Access: You have the right to request access to and a digital summary of your personal data that we hold about you.
- Right to Rectification: You have the right to request that we correct or update any inaccurate or incomplete personal data we hold about you.
- Right to Erasure (“Right to Be Forgotten”): You have the right to request the permanent deletion of your personal data under certain conditions (e.g., if the data is no longer necessary for the purpose for which it was collected).
- Right to Restrict Processing: You have the right to request that we restrict or pause the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller, where technically feasible.
- Right to Object: You have the right to object to the processing of your personal data in certain circumstances, particularly for direct marketing purposes.
- Right to Withdraw Consent: Where we rely on your consent to process data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the relevant supervisory authority, which in Nigeria is the Nigeria Data Protection Commission (NDPC).
To exercise any of these rights, please contact our data desk using the contact details provided in Section 7. We will respond to your request within the standard timeframes required by the NDPR.
5. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure. These measures include Secure Sockets Layer (SSL) encryption, firewalls, and strict data access controls for internal personnel. However, please remember that no web transmission mechanism or server network can be guaranteed 100% impenetrable.
6. Vendor Lead Capture and Anti-Spam Obligations
For business owners utilizing our Professional Plan lead collection contact forms, custom database integrations, or WhatsApp click-to-chat triggers:
- You are classified as an independent Data Controller for any consumer information harvested via your profile on Nigeriawide.com.
- You must strictly comply with the NDPR and are legally prohibited from selling, trading, or abusing customer phone numbers or emails for unsolicited external bulk spam.
- Verified reports of customer data abuse, unsolicited broadcast tracking, or privacy violations will result in the immediate permanent suspension of your commercial listing without a refund, as detailed in our primary Advertising Policy.
7. Contact Information
For privacy concerns, data extraction requests, erasure applications, or to report data abuse by an advertiser, please reach out to our privacy compliance department:
- 📨 Email: support@nigeriawide.com
- 💬 WhatsApp: +234 806 501 1968
- 📍 Address: Lagos, Nigeria