Privacy Policy

Effective Date: August 3, 2025

1. Introduction

Welcome to Nigeriawide.com (the “Platform”). This Privacy Policy explains how Mediawide Limited (Nigeria), operating Nigeriawide.com (“we,” “us,” or “our”), collects, uses, shares, and protects your personal data when you visit or use our digital platform, including our website, mobile applications, newsletters, and other related services.

We’re committed to protecting your privacy and handling your data transparently and securely, in compliance with applicable Nigerian data protection laws, including the Nigeria Data Protection Regulation (NDPR).

By accessing or using Nigeriawide.com, you agree to the terms of this Privacy Policy. If you don’t agree with these terms, please don’t use our Platform.

2. Data We Collect

We collect various types of information to provide and improve our services to you.

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you:

• Create an Account: Such as your name, email address, phone number, and password.
• Create a Profile or Listing: Including your business name, address, contact details, descriptions, photos, social media links, and other business-related information.
• Submit User-Generated Content: Like reviews, comments, ratings, event details, articles, or other contributions.
• Contact Customer Support: When you send us inquiries, feedback, or report issues.
• Subscribe to Newsletters or Marketing Communications: Your email address and preferences.
• Make Payments (for paid services like advertising): While we don’t store full payment card details, we may collect billing information (e.g., billing address) and transaction details. Payment processing is typically handled by secure third-party payment gateways.

2.2 Information Collected Automatically (Usage Data)

When you access or use our Platform, we automatically collect certain information about your device and activity:

• Device and Browser Information: Your IP address, device type, operating system, browser type and version, language settings, and unique device identifiers.
• Usage Data: Details of your interactions with our Platform, including the pages you view, the time spent on pages, search queries, clicks, referring/exit pages, and the dates and times of your visits.
• Location Data: We may collect approximate location information (like IP address-based location) or, if you permit, precise geolocation data from your device for features like local search or relevant content display.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your Browse activities. For more details, see Section 10 below.

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Social Media Platforms: If you choose to log in using a social media account.
• Publicly Available Sources: Data from publicly accessible registers or online directories for business listings.
• Partners: From analytics providers, advertisers, or other business partners, subject to their privacy policies.

3. How We Use Your Data

We use your personal data for various purposes, based on legal grounds as required by NDPR:

• To Provide and Maintain Services (Contractual/Legitimate Interest):
  • To operate, maintain, and improve the Platform’s features and functionality.
  • To create and manage your account and profile.
  • To process and display your listings, events, and user-generated content.
  • To provide customer support and respond to your inquiries.
  • To process payments for advertising or other paid services.
• For Communication (Contractual/Legitimate Interest/Consent):
  • To send you service-related announcements, updates, and administrative messages.
  • To send you marketing and promotional communications about our services, or those of our partners, where you have consented or where we have a legitimate interest (with opt-out options).
• For Analytics and Improvement (Legitimate Interest):
  • To understand how users interact with our Platform, identify trends, and improve user experience.
  • To perform research and analysis to develop new features and services.
  • To monitor and analyze usage and activity trends.
• For Security and Fraud Prevention (Legitimate Interest/Legal Obligation):
  • To protect the security and integrity of our Platform, systems, and data.
  • To detect, prevent, and investigate fraudulent or unauthorized activities.
  • To enforce our Terms of Use and other policies.
• For Advertising and Personalization (Legitimate Interest/Consent):
  • To display relevant advertisements based on your interests, location, and Browse behavior.
  • To measure the effectiveness of advertising campaigns.
  • To personalize your experience on the Platform.
• For Legal Compliance (Legal Obligation):
  • To comply with applicable laws, regulations, legal processes, or governmental requests.
  • To establish, exercise, or defend our legal rights.

4. How We Share Your Data

We may share your personal data with third parties in the following circumstances:

• With Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as hosting, data analysis, payment processing, customer support, marketing, and IT services. These providers are contractually bound to protect your data and only use it for the purposes for which we disclose it to them.
• With Other Users/Public (Explicitly Public Information):
  • Information you explicitly make public (e.g., business listings, reviews, comments, public profile information) will be visible to other users and the general public.
  • Be mindful of what information you choose to make public.
• With Advertisers and Partners: We may share aggregated or anonymized data (which can’t be used to identify you personally) with advertisers, business partners, or other third parties for marketing, analytics, and promotional purposes. We don’t share your directly identifiable personal information with advertisers without your explicit consent.
• For Legal Reasons: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that such action is necessary to:
  • Comply with a legal obligation.
  • Protect and defend our rights or property, or the safety of our users or the public.
  • Prevent or investigate possible wrongdoing in connection with the Platform.
  • Protect against legal liability.
• Business Transfers: In the event of a merger, acquisition, asset sale, or other corporate restructuring involving Mediawide Limited (operating Nigeriawide.com), your personal data may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Platform of any such change in ownership or control of your personal data.

5. Your Data Protection Rights (NDPR Compliance)

Under the Nigeria Data Protection Regulation (NDPR) and other applicable laws, you have certain rights regarding your personal data:

• Right to Be Informed: You have the right to be informed about the collection and use of your personal data, which this Privacy Policy aims to provide.
• Right of Access: You have the right to request access to your personal data that we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure (“Right to Be Forgotten”): You have the right to request the deletion of your personal data under certain conditions (e.g., if the data is no longer necessary for the purpose for which it was collected).
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller, where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances, particularly for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This won’t affect the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the relevant supervisory authority, which in Nigeria is the National Information Technology Development Agency (NITDA).

To exercise any of these rights, please contact us using the “Contact Us” details provided in Section 11. We will respond to your request within the timeframes required by NDPR.

6. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure. These measures include encryption, access controls, secure networks, and regular security audits.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we can’t guarantee its absolute security. You’re also responsible for keeping your password confidential.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your personal data for these purposes, we will either delete or anonymize it. In some cases, we may retain your data for longer periods if required by law or necessary for the establishment, exercise, or defense of legal claims.

8. International Data Transfers

As Nigeriawide.com operates globally and utilizes cloud services, your personal data may be stored and processed on servers located outside of Nigeria, in countries where data protection laws may differ from those in Nigeria.

When transferring your data outside Nigeria, we take appropriate safeguards to ensure that your personal data remains protected in accordance with NDPR. These safeguards may include reliance on adequacy decisions, standard contractual clauses, or other legal mechanisms approved by NITDA.

9. Children’s Privacy

Nigeriawide.com isn’t intended for use by individuals under the age of 18. We don’t knowingly collect personal data from children under 18. If we become aware that we’ve collected personal data from a child under 18 without verifiable parental consent, we’ll take steps to delete that information promptly. If you believe we might have any information from or about a child under 18, please contact us immediately.

10. Cookies and Similar Technologies

We use cookies, web beacons, and other similar technologies to enhance your experience, analyze site usage, and provide targeted advertising.

• What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work or work more efficiently, as well as to provide information to the owners of the site.
• How We Use Them:
  • Essential Cookies: Necessary for the Platform to function correctly (e.g., keeping you logged in).
  • Analytical/Performance Cookies: Help us understand how visitors use the Platform, allowing us to improve its performance and design.
  • Functionality Cookies: Remember your preferences (e.g., language or region) to provide a more personalized experience.
  • Advertising/Targeting Cookies: Used to deliver advertisements more relevant to you and your interests, and to measure the effectiveness of advertising campaigns.
• Your Choices: Most web browsers are set to accept cookies by default. You can typically modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality and your experience of the Platform. You can often manage advertising cookies through industry opt-out tools (e.g., Digital Advertising Alliance).

11. Contact Us

If you have any questions about this Privacy Policy, your data protection rights, or our data practices, or if you wish to exercise any of your rights, please contact our Data Protection Contact Person:

• Email: [email protected]
• Phone: +234 806 501 1968
• Website: nigeriawide.com/contact
• Address: Lagos, Nigeria